Stop answering the same show and event questions all day
SiteGuide helps members get instant answers about events, entries, and membership, so your secretary or executive director isn't interrupted all day.
The real problem isn't the questions
Every association has one person who knows everything. The show schedule, the entry process, the membership rules. And every day, that person fields the same questions, over and over.
It's not that members are lazy. The information is usually buried in a PDF, scattered across emails, or locked behind a login nobody remembers. So they do what's easiest: they call, email, or text the one person they trust.
That person ends up spending their day answering instead of doing the work that actually moves the association forward.
Sound familiar?
Before and after
Before SiteGuide
- Inbox full of the same questions every week
- Reactive work. Always answering, never advancing
- Members waiting hours (or days) for a simple answer
- One person carrying the entire information load
After SiteGuide
- Members ask SiteGuide and get instant answers
- Your inbox is quieter. Only real issues come through
- Staff time freed up for work that moves things forward
- Information is always available, 24/7
What SiteGuide handles first
These are the three areas where associations get the most repetitive questions. SiteGuide starts here.
Events & Schedules
Show dates, locations, class lists, schedule changes. The questions that come in every single week.
Entries & Forms
How to enter, where to find forms, deadlines, entry fees. The stuff buried in PDFs nobody can find.
Membership
How to join, renewal deadlines, membership requirements. Questions that don't need a human to answer.
How it works
Simple by design. No training needed, no complex setup.
SiteGuide sits on your existing website
No redesign needed. SiteGuide works alongside whatever site you already have.
Members ask questions
Instead of calling or emailing, members type their question right on your site.
SiteGuide answers using your association's info
Accurate answers pulled from your events, schedules, and membership details. Not generic guesses.
A sponsor can cover the cost
Most associations have sponsors who want visibility with their members. SiteGuide gives them that in a tasteful, useful way, not banner ads.
One sponsor can cover the full cost of SiteGuide for your association. Some associations even generate a little extra revenue from it.
What we're seeing
Early observations from associations using SiteGuide.
Most questions are about events and schedules.
People tend to use it more once they try it.
Common questions start getting handled before they reach staff.
Let's talk about your association
Tell us a little about what you're working with. No commitment, just a conversation.
Prefer email?